Support
Which boards work?
Wakeless works with the Waydoo Flyer EVO, which has its own WiFi. The Flyer ONE Plus connects by Bluetooth and other makes of board use their own systems, so they don’t work with it. Wakeless is an independent app, not made by or connected with Waydoo.
Connecting to the board
- Power on the board and stay close to it.
- Open Sync. The first time, type the board’s WiFi name. It starts with WD, then numbers. With the board on, you’ll see it in iPhone Settings under WiFi.
- Tap Connect, and allow the WiFi and local network prompts.
- Tap Copy new rides and keep the screen open near the board. The board’s WiFi is slow, so a long ride takes a while.
If you changed the board’s WiFi password, enter it in Settings. If the app can’t join by itself, join the board in iPhone Settings, leave the name empty, and tap Connect.
Free syncs and the unlock
You get 10 free syncs. A sync is one trip to the board and copies everything new, however many rides that is. It only counts once a ride has been copied, and a sync that has started always finishes. After that, a one-time purchase unlocks unlimited syncs. Your rides, and adding logs from Files, stay free either way.
Restoring a purchase
Got a new phone? Sign in to the App Store with the same Apple Account, open Wakeless, tap Settings and Restore purchase. Restoring needs an internet connection, so do it while you’re not on the board’s WiFi.
Refunds
Purchases go through Apple, so refunds do too: request one at reportaproblem.apple.com. We can’t see or refund App Store purchases ourselves.
Your rides
Rides live in the Wakeless folder of your iCloud Drive, or on the phone if iCloud Drive is off. Any .ulg log you
drop in the Rides folder is read by itself, or use Settings › Add logs from Files.
Contact
Email support@jruddell.com